Tag: News

7 Elements in Building a High-Powered, Productive IT Helpdesk System

June 6, 2017 / GuidesFor Team

As Enterprise Apps Tech illustrates in this anecdote, all it takes is the inability of an IT Helpdesk component to respond to an employee’s request to affect a business deal. … Continue reading 7 Elements in Building a High-Powered, Productive IT Helpdesk System

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How IT Helpdesk Adds a Human Touch to Customer Service

June 6, 2017 / GuidesFor Team

Customer 360 says that if bad customer service drives clients away, good customer service keeps them loyal and engaged. The IT Helpdesk is an integral component in strengthening that customer … Continue reading How IT Helpdesk Adds a Human Touch to Customer Service

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